This assignment was to select a business and redesign their online system from start to finish. I selected Alternative Tiles and chose to redesign their ordering system that was based offline and had no online ordering service. Firstly, a usability study was carried out as part of the user centred system design process. This included outlining the users and stakeholders, the user characteristics and how these would influence the design of the new system, a persona form and task analyses. Once this was complete, sketches and storyboards were created as the first stage of the visual design process, before a wireframe mockup was created in Balsamiq and a hi-fidelity prototype in Axure was developed.